Boxwood Blight Insight Group

Privacy Policy

Last Updated: October 2, 2026

Introduction and ScopeBoxwood Blight Insight Group ("Company," "we," "us," "our") is committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices when you visit our website and use our services.This policy applies to all visitors and customers. It aligns with the requirements of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), and other applicable privacy laws across U.S. states and globally.Your privacy rights matter to us. Please read this policy carefully. If you do not agree with our practices, please do not use our Service.Information We CollectInformation You Provide

  • Account Registration: Name, email address, password, phone number, company name, and job title
  • Service Usage: Preferences, settings, communications, support requests, and feedback
  • Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
  • Communications: Messages via email, contact forms, or support channels
Information Collected Automatically
  • Website Usage Data: Pages visited, time spent, clicks, referral sources, and browsing behavior
  • Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
  • Cookies and Tracking: Cookies and similar technologies to remember preferences and analyze usage patterns
  • Analytics: Google Analytics and similar tools to track interactions
  • Logs: Server logs including access times, referring URLs, and error messages
How We Use Your InformationLawful Basis (GDPR)Under GDPR, we rely on contractual performance, consent, legal compliance, and legitimate interests for processing.Purposes of Use
  • Providing and improving our Service
  • Personalizing your experience
  • Processing transactions and sending receipts
  • Sending service-related announcements
  • Marketing and promotional communications (with consent)
  • Conducting analytics
  • Detecting, preventing, and addressing fraud and security issues
  • Complying with legal obligations
  • Resolving disputes and enforcing agreements
Data Sharing and Third PartiesService Providers: We share personal information with trusted vendors including payment processors, hosting providers, analytics providers, communication tools, and customer support platforms. All are contractually bound by data processing agreements compliant with GDPR.We Do NOT Sell Your Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes. California residents have the explicit right to opt-out of any potential future data sales.Legal Requirements: We may disclose your information when required by law, court orders, law enforcement requests, or to protect our legal rights and safety.Data RetentionAll personal information is retained for a maximum of 30 days, after which it is securely deleted or anonymized, unless required by law, needed to resolve disputes, or retained in automated backups (up to 30 days). Sensitive data (payment information, passwords) is deleted immediately after transaction completion or account closure.Your Privacy RightsGDPR Rights (EU and EEA Residents)You have rights including access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with your local data protection authority. Email us at web@americanhort.org with your request. We will respond within 30 days (or as required by law).CCPA/CPRA Rights (California Residents)California residents have the right to know, delete, opt-out, correct, and limit use of personal information, and the right to non-discrimination. Email us at web@americanhort.org to exercise these rights.Other U.S. State RightsDepending on your state of residence, you may have additional privacy rights. We honor these rights equally. We will respond to all privacy requests within 45 days (or as required by applicable law).Cookies and Tracking TechnologiesTypes of Cookies We Use
  • Essential Cookies: Required for functionality; cannot be disabled without breaking core features
  • Performance and Analytics Cookies: Track how you interact with our Service; require consent under GDPR
  • Preference Cookies: Remember your settings and preferences
  • Marketing and Advertising Cookies: Track your interests for targeted advertising; always require explicit opt-in consent
Cookie Consent and Control
  • We obtain explicit consent before setting non-essential cookies
  • Most browsers allow you to control, delete, or disable cookies
  • You can opt-out of analytics tracking via our preference center
  • We honor browser "Do Not Track" signals
Children's PrivacyCOPPA Compliance: Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13 and comply with the Children's Online Privacy Protection Act (COPPA). If we discover data from a child under 13, we delete it promptly.GDPR Protections for Minors: For children under 16 in the EU, we require parental or guardian consent before collecting personal data.Parental Access: Parents or guardians can request access to, correction of, or deletion of their child's information by contacting us at web@americanhort.org.Data SecuritySecurity MeasuresWe implement comprehensive technical and organizational measures including encryption, access controls, firewalls, regular security audits, employee training, and secure development practices.Data Breach NotificationIf a breach occurs affecting your personal data, we will notify you and relevant authorities without undue delay (typically within 72 hours under GDPR) and provide details about the breach and support options.International Data TransfersYour personal information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States. For EU/EEA residents, we rely on Standard Contractual Clauses (SCCs) and other lawful transfer mechanisms to maintain appropriate safeguards equivalent to GDPR standards.Policy Changes and Contact InformationUpdates to This Policy: We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will post updates on our website and update the "Last Updated" date. Your continued use of the Service constitutes acceptance of the updated policy.Contact UsEmail: web@americanhort.org
Mailing Address: americanHort Privacy Team, Washington, DC, USA
Response Time: We aim to respond to all inquiries within 5 business days.Data Protection Officer: For GDPR-related inquiries, contact our Data Protection Officer at web@americanhort.orgRegulatory AuthorityCalifornia residents may file a complaint with the California Attorney General at privacy@oag.ca.gov or visit https://www.oag.ca.gov/Last Updated: October 2, 2026This Privacy Policy is effective immediately and applies to all personal information collected by Boxwood Blight Insight Group.